Job Description
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining English (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: English (Canada)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $30
🎯Stop Job Hunting. Start Job Matching.
Jessie's Underground Rolodex — personalized, Jessie-powered search
⚡ Most applicants are flying blind
Fire off a cold application and your resume vanishes into the ATS black hole—no fit score, no signal, no reply. Jessie matches your resume to roles from our network and shows you exactly where you're a strong fit before you apply.
Upload your resume once and get personalized job matches with exact fit scores—powered by Jessie's matching engine.
★Smart Matching
See your match percentage for every job. Only apply where you're 70%+ qualified.
★50 Personalized Searches
Full access for 120 days. Fresh roles from our network.
🚀 Try 3 Free Searches - Upload ResumeStart FREE • $9.99 CAD for 50 searches • Reloads $3.99 • 120-day access
✓ Fresh roles from our network • ✓ Your resume, your control