Contact Centre (Guest Services) Supervisor - Seasonal Contract Until March 31, 2027

Your Opportunity at ARC’TERYX: As a seasonal Guest Services Supervisor, you will build a high-performing team of Guest Services Representatives. Using a solution mindset, you will coach your team to consistently exceed the needs of our guests through superior product knowledge and service.   In collaboration with a team of Supervisors, you will play a key role in implementing new processes to pursue our service objectives supporting the broader Guest Services team. As a leader, you will remain highly flexible and adaptable, seeking the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.   Please note, this is a seasonal fixed term position, with a start date of September 1, 2026, and an end-date of March 31, 2027.  This role is based out of the Arc’teryx Guest Services location, 565 Great Northern Way, and may be open to hybrid work depending on business needs and per department policy. For more details, please review the Expectations section at the end of the job description.   Meet Your Future Team:  The Arc’teryx Guest Services and After-Sales team offers a service that is authentic, professional and knowledgeable, striving for a human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.