Job Description
About This Opportunity:
We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We’re excited to connect with passionate, results-driven individuals for Support Analyst I future opportunities. If this sounds like you, we’d love to hear from you!
Propel Your Career in Tech Support as a Support Analyst I at Panopto! Are you passionate about solving problems, while delivering phenomenal customer experiences? As a Support Analyst I at Panopto, you'll be the first responder in helping our users succeed. You’ll prioritize support tickets, assess issues, and collaborate with a team of experts to provide timely and effective solutions.
The role goes beyond troubleshooting, you'll have an opportunity to shape our internal Knowledge Base, ensuring customers and teammates can access the best resources. In this role, you'll gain hands-on experience in a fast-paced tech environment while growing your skills in customer support and technical troubleshooting on a fun, dynamic teamwork.
In this role, you will...
🎯Stop Job Hunting. Start Job Matching.
Jessie's Underground Rolodex — personalized, Jessie-powered search
⚡ Most applicants are flying blind
Fire off a cold application and your resume vanishes into the ATS black hole—no fit score, no signal, no reply. Jessie matches your resume to roles from our network and shows you exactly where you're a strong fit before you apply.
Upload your resume once and get personalized job matches with exact fit scores—powered by Jessie's matching engine.
★Smart Matching
See your match percentage for every job. Only apply where you're 70%+ qualified.
★50 Personalized Searches
Full access for 120 days. Fresh roles from our network.
🚀 Try 3 Free Searches - Upload ResumeStart FREE • $9.99 CAD for 50 searches • Reloads $3.99 • 120-day access
✓ Fresh roles from our network • ✓ Your resume, your control