Lead UX Designer (GDL/CDMX)

We are: Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role: Key Responsibilities • Lead the design of end-to-end digital experiences across platforms that elevate customer engagement and support business goals. • Apply a human-centered design approach to frame problems, co-create solutions, and build value across digital touchpoints. • Craft UX deliverables, including site maps, user flows, experience maps, wireframes, and interactive prototypes. • Translate user insights and behavioral data into design strategy, ensuring all work aligns with business objectives and KPIs. • Conduct comparative and competitive analyses, stakeholder interviews, and research to inform design and innovation opportunities. • Collaborate cross-functionally with content, engineering, delivery, legal, and compliance teams to deliver accessible, ADA-compliant designs. • Leverage strong visual and interaction design skills using tools like Figma and Adobe Creative Cloud to communicate and iterate quickly. • Actively contribute to team critiques, workshops, and the evolution of the design system and best practices—including AI-enabled UX. Must-have Skills • 5+ years of experience designing user-centered digital products and experiences. • Proven ability to balance creativity with strategic thinking, business acumen, and attention to detail. • Strong skills in prototyping, wireframing, and storytelling to communicate design rationale and vision. • Ability to work both independently and collaboratively, bringing a proactive and curious mindset to every challenge. • Demonstrated success in working across diverse teams and with regulatory/compliance stakeholders in a financial context. • Enthusiasm for continuously improving team process and design outcomes in a collaborative, high-performing environment Nice-to-have: • AI Tooling Proficiency : Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows. What we offer: • A High-Impact Environment • Commitment to Professional Development • Flexible and Collaborative Culture • Global Opportunities • Vibrant Community • Total Rewards *Specific benefits are determined by the employment type and location. Find out more about our culture here .