Licensed Technician Team Lead (Evening Shift)

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named two years in a row to the Globe Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca. About the role: We’re looking for a hands-on Licensed Technician Team Lead to join our vehicle reconditioning facility on the evening shift (Monday–Thursday, 4:30 PM – 3:00 AM). This role combines technical expertise with floor leadership, supporting the team to ensure vehicles move through the reconditioning pipeline efficiently while meeting quality and safety standards. This position is ideal for someone who thrives in a fast-paced, production-driven environment, leads from the floor, and is equally comfortable diagnosing and repairing vehicles while coaching others to succeed. A $3,500 signing bonus will be paid after the successful completion of the 3-month probationary period. What you’ll do: • Own the Flow: Monitor the full reconditioning pipeline (Inspection, Mechanical, Bodyshop, Detail, Quality Control, Merchandising) to ensure vehicles progress smoothly and targets are met • Hands-On Technical Execution: Perform inspections, repairs, and diagnostics while supporting the shop floor as a working lead • Ontario Safety Inspections: Conduct Ontario Provincial Safety Inspections in accordance with all standards and requirements • Eliminate Friction: Identify bottlenecks in real time and reallocate labour/resources to maintain throughput and cycle time targets • Quality Gatekeeping: Audit vehicles at key stages to ensure all units meet “The Clutch Standard” before going live • Coach Develop: Provide real-time coaching, mentorship, and technical guidance to technicians and team members • Lean Excellence: Drive continuous improvement through standardized work, 5S, and process optimization • Data-Driven Leadership: Track and report KPIs such as throughput, cycle time, first-pass yield, turnaround time, and repair quality • Documentation Tools: Maintain accurate documentation for inspections, repairs, estimates, and diagnostics using shop systems (Google Drive, Slack, etc.) • Safety First: Lead by example, enforce PPE compliance, and maintain a clean, organized, “tour-ready” workspace at all times What you’ll need: • 310S Red Seal (or equivalent certification) • Experience working across domestic, import, and European vehicles • Strong diagnostic and repair skills (brakes, suspension, oil changes, preventative maintenance, etc.) • 1+ years of leadership experience • 3+ years working in high-volume, fast-paced environments (automotive, manufacturing, logistics, or similar) • Strong understanding of workflow optimization and standardized processes • Experience with Lean principles such as 5S, Kanban, Six Sigma, or similar • Strong attention to detail and commitment to quality • Ability to multitask and adapt quickly in a fast-paced environment • Strong communication skills with the ability to translate performance data into clear direction • Comfortable using technology and shop systems Other requirements: • Valid driver’s license with a clean driver’s abstract • Ability to work full-time (40 hours/week + overtime as required) • Comfortable working in a shop environment Why you’ll love it: • Signing Bonus: $3,500 paid after the successful completion of the 3-month probationary period • Modern Environment: Forget the “greasy garage” stereotype—you’ll work in a clean, organized, safety-conscious facility • Impact: Your work directly affects the customer experience—every car you clear is a win for the brand • Growth Opportunities: Strong performers have clear pathways into leadership and operations roles Employment Type: New, Permanent Full-Time Schedule: Evening Shift: Monday–Thursday, 4:30 PM – 3:00 AM Compensation Benefits: • $40–$45 per hour + $1.50 shift premium • Health dental benefits • Pay decisions reflect objective criteria including skills, performance, market benchmarking, responsibilities, and working conditions Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca .