Partnerships Manager

Your Mission • Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions • Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup • Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution • Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements • Run the merchant account dashboard: volume limits, transactional data, status, and history — always current • Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits • Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close • Resolve settlement delays and debt issues with partners directly • Identify opportunities to scale capacity and increase efficiency within existing solutions What Makes You a Great Fit • 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company • Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks • Hands-on experience working with merchant accounts and PSP relationships — you know how the ecosystem works • Comfortable working with dashboards and data — Excel at an intermediate level minimum; bonus points for experience with BI or operational tools • Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions — not just status updates • Strong written and verbal communication — clear, structured, professional; able to work with international partners and internal stakeholders across functions • Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve, and priorities shift • Fluent Russian and strong English Why You'll Love It Here • Meaningful Impact : a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space! • Career Development : we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us. • A Passionate Team : work side-by-side with talented, driven people who genuinely care about what they do. • Competitive Compensation : matched to your skills, expertise, and impact, with transparent annual performance reviews. • Remote Work : full flexibility to work remotely from wherever you do your best work. • Paid Time Off : 20 days of vacation per year, bank holidays, and sick leave. • Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage. • Learning & Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools. • Coworking Support: dedicated budget for a productive workspace beyond home. • Well-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best. • Unique FYST Perks: an “Adopt a Pet” day and a Birthday off. Curious about our team, our values, and the unique ways we celebrate wins? Take a look here: https://fyst.com/culture