Job Description
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">Title:</span></strong><span style="font-family: Pangea, sans-serif;"> Product Manager - Data Platform</span></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">Location:</span></strong><span style="font-family: Pangea, sans-serif;"> Mississauga-Hybrid / Canada-Remote </span></p>
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<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">**Travel to Office expectations**</span></strong></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">For Remote Roles</span></strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.</span></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">For Hybrid Roles</span></strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.</span></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.</span></p>
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<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif;">Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out </span><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpointclickcare.com%2Flife-at-pointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586947941%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dIKtrMG7L0sb%2FfLrFRvhcZAmfqfNXTXDTvMsoJkwGvM%3D&reserved=0"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: windowtext;">Life at PointClickCare</span></a><span style="font-size: 11.0pt; font-family: Pangea, sans-serif;"> and connect with us on </span><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.glassdoor.ca%2FOverview%2FWorking-at-PointClickCare-EI_IE452666.11%2C25.htm&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586978442%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KVgSiL%2ByFmnpxTc5PmuErMwRNwDmTGqUzJIUSIm5fY0%3D&reserved=0"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: windowtext;">Glassdoor </span></a><span style="font-size: 11.0pt; font-family: Pangea, sans-serif;">and </span><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586994867%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AFNWMltUX65iQ5E5LFYOrA9bKP10SzKQ7jwcti57q2E%3D&reserved=0"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: windowtext;">LinkedIn</span></a><span style="font-size: 11.0pt; font-family: Pangea, sans-serif;">.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">Job Summary</span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">PointClickCare is looking for a Product Manager to join our Data Platform Product team, owning a portfolio focused on enabling scalable, trusted, and well-defined data across the PointClickCare platform. This role supports the operationalization of multiple datasets that power downstream products, analytics, and workflows, ensuring data is accurate, accessible, and aligned across domains.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">You will be accountable for product impact: understanding complex data domains deeply, making clear prioritization calls across competing datasets, and partnering closely with engineering and product teams to deliver high-quality, well-modeled data. You will build on the established PointClickCare platform, with a focus on enabling trusted data through strong definition, cataloguing, and governance practices.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">Key Duties and Responsibilities</span></strong></p>
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<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Own the roadmap and backlog for your portfolio, prioritizing datasets and platform capabilities against customer value and business impact</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Serve both customers and internal data stakeholders, translating domain needs into clear data definitions, schemas, and requirements</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Run continuous discovery with domain experts and engineering teams to deeply understand data sources, transformations, and usage across the platform</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Partner with data platform engineers to guide datasets through transformation stages, ensuring quality progression into trusted, consumable data layers</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Work cross-functionally with engineering, analytics, and product teams to enable consistent and scalable data usage across the platform</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Assess product investment opportunities and incoming requests with structured rigor, bringing clear recommendations on dataset prioritization and platform improvements</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Define and monitor data health, adoption, and usability metrics, using insights to inform roadmap decisions</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Enable and support data catalog creation and ongoing maintenance, ensuring datasets are well-documented and understood across teams</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Influence and align multiple product teams without formal authority to drive cross-platform data consistency and adoption</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Support ongoing data operations, including dataset health, usage questions, and continuous improvements</span></li>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">Your Key Strengths</span></strong></p>
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<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Bachelor's degree in Healthcare, Engineering, Business Administration, or related field</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">3+ years of product management experience, including B2B experience with enterprise customers</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Experience managing software or platform products through the full development lifecycle</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Experience working with data platforms, data pipelines, or analytics products</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Strong understanding of data concepts such as data modeling, schema design, and data transformation</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Familiarity with Azure (Data Lake), Databricks, or comparable cloud data platforms</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Working knowledge of SQL and/or Python (preferred)</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Experience with data cataloging, governance, and cross-domain data definition</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Ability to influence and drive alignment across engineering, data, and product stakeholders without formal authority</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Strong communication and stakeholder management skills with both technical and business audiences</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Experience working with complex, cross-platform data ecosystems and multiple stakeholders</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">A bias toward execution and outcomes, with strong prioritization and decision-making skills</span></li>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif; color: black;">At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is <strong>$109,400 - $121,500</strong>+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.</span><span style="font-family: Pangea, sans-serif;"><br><br></span></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Pangea, sans-serif;">PointClickCare Benefits & Perks</span></strong></p>
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<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Benefits starting from Day 1</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Retirement Plan Matching</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Flexible Paid Time Off</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Wellness Support Programs and Resources</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Parental & Caregiver Leaves</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Fertility & Adoption Support</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Continuous Development Support Program</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Employee Assistance Program</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Allyship and Inclusion Communities</span></li>
<li style="margin: 0cm 0cm 0cm 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">Employee Recognition and more!</span></li>
</ul>
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<p style="margin: 0cm; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">Equal Employment Opportunity:</span></strong></p>
<p style="margin: 0cm; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.</span></p>
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<p style="margin: 0cm; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">When you apply for a position, your information is processed and stored with Lever, in accordance with </span><span style="color: black;"><a href="https://www.lever.co/privacy-policy"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">Lever’s Privacy Policy</span></a></span><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: </span><span style="color: black;"><a href="mailto:recruitment@pointclickcare.com"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">recruitment@pointclickcare.com</span></a></span><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;"> </span></p>
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<p style="margin: 0cm; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Pangea, sans-serif; color: black;">PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.</span></p>
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<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Pangea, sans-serif;">#LI-Remote</span></p>
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