Help & Support
Find answers to common questions or get in touch with our support team
Frequently Asked Questions
How do I upload my resume?
Create a free account, then upload your résumé from your dashboard (PDF, DOC, or DOCX). Jessie automatically parses your information and matches you to fresh roles.
How does the job matching work?
Jessie analyzes your resume, skills, and experience to match you with relevant job opportunities. The higher the match score, the better the fit. The moment you upload your resume, Jessie matches you to the freshest roles in our network — including openings direct from employers, before they hit the public job boards.
Can I apply to multiple jobs at once?
Yes — you can apply to as many roles as you like. When you apply to a role through WhoDooUNode, that application is saved to your dashboard. Some public-board listings hand you off to the employer's own site to apply — those happen off-platform, so they aren't saved there.
How do I track my applications?
Your Dashboard keeps a record of the applications you've made through WhoDooUNode, so you can see what you've applied to in one place. Roles you apply to on an employer's own site happen off-platform and won't show up there.
What file formats are supported for resumes?
We support PDF, DOC, and DOCX files up to 10MB in size.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Your access will continue until the end of your billing period.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
Is there a free trial?
Yes! You can start with our Free plan and upgrade when you're ready for more features.
What payment methods do you accept?
We accept all major credit cards, securely processed through Stripe.
How long is the Search Pack valid?
The Search Pack gives you 50 job searches that are valid for 120 days from the date of purchase. You can use them anytime within this period.
What's included in 'Candidate plan access'?
Candidate plan access gives you full access to our Jessie-powered job matching system, unlimited resume uploads, application tracking, and priority customer support.
How does careers-page sync work?
On the Company plan, you connect by sharing your public careers-page link — no logins or API keys. We detect your job board, sync your open roles into candidate matching, and give them priority visibility. Have a fully custom careers site? You can post roles manually instead.
Do unused searches roll over?
For the Search Pack, searches are valid for 120 days and do not roll over after expiration. The Free plan resets to 3 searches every 30 days.
Do I need to pay to get a referral link?
No! At WhoDooUNode, everyone gets a referral link automatically when they create a FREE account. You don't need to be a paying customer to participate in our referral program. Share your link with your network, and when they upgrade to premium, you earn rewards. It's the WhoDooUNode way: we believe in helping each other succeed. Your referral link is available immediately in your dashboard, letting you earn your way to premium features without paying upfront.
How does the Community Member upgrade work?
You can become a Community Member by either paying $49/year or by referring your network. For every person you refer who signs up and completes their first purchase, you earn referral credits. Once you reach the required number of credits, your account is automatically upgraded to Community Member for free. You'll get full community access and the highest referral rewards. Track your progress in your dashboard!
Can I get a refund?
The $9.99 Search Pack is non-refundable. A $49 Community Member membership can be refunded within 14 days of purchase — but only if you haven't used any of the searches included with it and haven't earned any commissions. Your free monthly searches are separate and don't affect this. If you think you were charged in error, email support@whodoounode.com within 7 days.
Getting Started Guide
Step 1: Upload Your Resume
Create a free account, then upload your résumé from your dashboard. We support PDF, DOC, and DOCX formats.
Step 2: Review Job Matches
Jessie will analyze your resume and show you personalized job matches with compatibility scores.
Step 3: Apply to Jobs
Click "Apply Now" on any job that interests you — you'll be taken straight to apply.
Step 4: Keep Track
The applications you make through WhoDooUNode are saved to your dashboard, so you can see what you've applied to in one place.
"There is no revolution, it's all evolution. Times are a changing."
— Dyane Alluman
At Jessie's Underground Rolodex, we believe in evolving with you—one connection, one opportunity, one step at a time.